We are delighted to say that 100% of our theatre schools are now re-open, so children can get back to doing what they love. On average, we have between 70%-90% student return rate, demonstrating that our communication and support of our customers during lockdown has been reciprocated with their customer loyalty. Thank you, it means the world.
Customer feedback
We love to hear from our students and families about what getting back to Razzamataz means to them.
Razzamataz Maidstone
“Just a huge thank you for making the process so smooth and reassuring for our daughter. The video you shared was brilliant and really put Lily, and us, at ease and aware of what we should be doing. The entire Razz family made sure the experience was a positive one and I know that our daughter was incredibly excited to be back and felt safe, reassured and happy for the entire time she was there. Thank you all so much,” Kelly, Razzamataz Senior Parent.
“Razzamataz is my everything, it is literally my oxygen and I have no idea where I would be without it. It’s my biggest passion and I wouldn’t want to be anywhere else. I’m so glad to be back at Razzamataz, online classes were amazing, however to see everybody back in the flesh and in our element is amazing,” Libbi, Razzamataz Senior student.
“We absolutely love Razz as a family, the team at Razzamataz Maidstone are incredible; they’re so inspiring and they teach the children so much. There is so much to learn and the professionalism of the productions that they put on is just incredible. We are so grateful that the kids are able to go back to classes, it’s just made everything so much more enjoyable, thank you,” Nikki, Razzamataz Junior and Senior Parent.
“The video you shared was fantastic and really put all of us at ease. I was particularly impressed with how it addressed parent concerns and then showed the children what would happen and what the changes were,” Parent.
Check out the amazing video created by Razzamataz Maidstone for their community here… https://www.instagram.com/tv/CGN0i_yHJEa/?igshid=di8rc5wjkozm
Razzamataz Newbury
“I just wanted to tell you that the video idea of how to move around Newbury College is fantastic and the video itself is very explanatory (I will send it to Madalena so that she knows what to do every Saturday). Thank you and once again congrats on the video and all the effort made for us to come back now,” Ana Ribeiro (parent).
“Firstly thank you so much to you and your team in all the work and preparations behind the scenes to enable everyone to get back to face to face Razzamataz sessions. Both Aman and Priya were so glad to be back at it and had so much fun on Saturday. And thank you for the idea of hand sanitiser clipped on to your lanyard – will be stealing that idea for work,” Kiran Biant (parent).
“Thanks again for all the info, best Covid instructions we have had,” Rebecca Godfrey (parent).
Razzamataz Sutton Coldfield
“Thank you for your hard work making it as COVID safe as possible for them. I felt very reassured after I dropped her off,” Karen Crew (parent).
“Kyan came home buzzing! Absolutely loved it,“ Bonnie Brown (parent).
“Thank you so much she really did enjoy it, she came bounding out of class on cloud 9. So pleased to be back and seeing all the children have some fun thanks to you all,” Rachel Ward (parent).
Razzamataz Penrith
Razzamataz Dumfries
“Emilie was happy to get back to Razz but when I picked her up I realised just how much she had missed going, she was so enthusiastic about her class and is still talking about it. She had such a great time and counting the sleeps till she’s back. Thank you for making it an easy transition after so long off and for making it so enjoyable. Huge thanks to you and your team!!!” Liz.
“A big thank you to Pam and the amazing Razz staff. For without your hard work and dedication, today just would not have happened…”
“I would just like to say thank you because tonight was absolutely excellent! You have done an amazing job and it feels like Coronavirus doesn’t even exist. It’s nice to return to normality, I honestly had the best night in ages x” Freya, Seniors.
Razzamataz Durham
“I just want to let you know how impressed I’ve been with the way you have dealt with this and the confidence it has given me in the way you are keeping the children safe at Razzamataz. Your communication throughout has been exceptional and your creativity and generosity during lockdown was incredible. I just wanted to say how impressed I’ve been. There’s huge organisations with marketing departments and creative departments and massively paid CEO’s who haven’t got it right like you have,” Becky, Junior mum.
Franchisee feedback
Thank you to all of our Principals who have taken the time to write to us expressing their gratitude.
“Denise, I honestly can’t thank you enough for all you are doing for us. You really are going above and beyond,” Lauren Bill, Principal Razzamataz Weymouth.
“Thank you to you all at Head Office for all your help, support, advice and guidance through these very difficult times. It’s been hugely appreciated especially with what I can imagine is a massive task of reviewing everyone’s audits to allow us to re-open face to face,” Matty Rayson, Principal of Razzamataz West Cumbria.
Hayley Limpkin and Emily Miller, Principals Razzamataz Medway: “Thank you for creating a network full of positivity, innovation and support and one we are so proud to be a part of for the last ten years.”
Community feedback
Razzamataz has always been so proud of our involvement in our local communities. Thank you to the venues and all the local support that we have received.
Razzamataz Bognor
“Firstly I was very impressed at how brilliantly the Razzamataz team and their pupils were coping with the challenges of the new guidelines put in place, to make the school Covid safe, during this difficult time we find ourselves in. The obvious enthusiasm of the young people in the three groups that I visited was infectious! I’m very sad for them that they might not actually be able to perform live on stage, but I’m sure they will produce a fantastic virtual show and will be back on that stage, where they belong, very soon,” the Mayor of Bognor Regis, Cllr Phil Woodall.
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